Cookie Policy

We ask that you read this Cookie policy carefully as it contains important information on our use of Cookies or similar technologies on our Website. This policy should be read together with our data protection and privacy policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities in the event you have a complaint.

01. Information about our use of Cookies

Our Website uses Cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site.

02. What are Cookies?

A Cookie is a small text file which is placed onto your computer (or other electronic device) when you access our Website to collect standard internet log information and visitor behaviour information.

Cookies allow Websites to, among other things, store and keep track of the browsing activities of a user. Depending on the information they contain, and on how you operate your computer, Cookies can be used to recognise a user.

For example, we may monitor how many times you visit the Website. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

03. Types of Cookies

We use the following Cookies:

  • Strictly necessary Cookies. These are Cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or make use of e-billing services.

  • Analytical or performance Cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it, as well as track their mouse-movement to help us optimize this service and experience. This helps us to improve the way our Website works, for example, by ensuring that you find what they are looking for easily.

  • Functionality Cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting Cookies. These Cookies record your visit to our Website, the pages you have visited and the actions you have completed, such as booking a service. We will use this information to make our advertising more relevant to you or to prevent ads to be shown to you in case you already booked a service. This information may, for example, affect the advertising you see on Facebook, Instagram, Google or while navigating the web.

There is a notice on our home page which describes how we use Cookies and which also provides a link to our Website privacy policy. By clicking the “consent” option on this notice you are agreeing to the use of Cookies. If you continue to use our Website after this notification has been displayed to you, we will assume that you are happy to receive all Cookies from our Website for the purposes described in this Website Cookie policy and our Website privacy policy.

05. Third-party Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use Cookies, over which we have no control. These Cookies are likely to be analytical/performance Cookies or targeting Cookies.

06. How to turn off Cookies

You may refuse to accept Cookies by activating the setting on your internet browser which allows you to refuse the setting of Cookies. Please refer to your internet browser's help section for specific instructions.

However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you log on to our Website.

For more information about Cookies (including how to set your browser to reject Cookies) please visit the Website set up by the Interactive Advertising Bureau (Europe) at www.allaboutcookies.org or go to the Information Commissioner’s webpage on Cookies: https://ico.org.uk/for-the-public/online/cookies/.